Front Desk Agent

Front Desk Agent

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posted February 28, 2023

Looking for Full Time Front Desk Agents, come join an amazing team!

Job overview

The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures and federal, state and local regulations.

What you will be doing

  • Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
  • Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
  • Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
  • If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand standards.
  • Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.


  • Vacation/ Sick Time
  • Medical, Dental, Vision Insurances
  • Disability Insurances
  • Life Insurances
  • Free Parking 
  • Matching 401-K
  • Amazing Hotel Discounts
  • $200 Sign on Bonus after 60 days!


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Courtyard St. Petersburg Downtown

128 Room Hotel

Our Hotel

Courtyard by Marriott is located in downtown St. Petersburg, and is conveniently located to all museums such as The Salvador Dali, Museum of Fine Arts, The Chihuly Collection, Holocaust Museum and the History Museum. Area events include the Tampa Bay Rays MLB Season (April – October), St. Anthony's Triathlon, Ribfest, Blues Fest, Taste of Pinellas and Beef O'Brady's Bowl Game. Many area attractions such as North Shore Pool, Mahaffey Theatre, American Stage, Palladium, The Pier, Vinoy Park, Straub Park & several restaurants are all within walking distance. For our business travelers, such as Progress Energy, Poynter and United Insurance our free shuttle is available to all events and restaurants. The historic Courtyard by Marriott is perfect for leisure or business travelers. For beach lovers, we are located only minutes away from St. Petersburg Beach or our van will take our guests to our local beach only a few blocks from the hotel. Come visit us in the Heart of Downtown.