Team Supervisor

Team Supervisor

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Posted January 28, 2023

Job Overview

Neon Marketplace is a fast-growing company comprised of locations that serve made to order premium quality food and beverages while also providing a vast convenience store and fuel offerings. The environment is fast paced and requires a hands on, self-motivated customer focused team member who is passionate about great customer service. The Team Supervisor creates a positive culture, is self-motivated, and delegates effectively to deliver amazing customer service, prepare food and beverages, ring the register, housekeeping, and other related responsibilities.

Duties and Responsibilities

  • Train, coach and motivate team members
  • Greet customers and provide an incredible customer service experience
  • Resolve customer experience opportunities
  • Execute policy, procedure, and standards
  • Perform management functions as it relates to inventory, cash management, asset management and vendor relationships
  • Prepare high quality food and beverage items focusing on speed, quality, accuracy, and safety
  • Complete customer transactions accurately and efficiently ensuring compliance to age restricted regulations such as lottery, tobacco, and alcohol
  • Maintain a world class standard of cleanliness throughout the interior and exterior of the store
  • Lead team deployment while having the ability to change stations between register, beverage, food service, and facilities throughout the shift
  • Stock and refill products
  • Fulfill food safety standards including product coding, temperature monitoring, rotation, cleanliness and hygiene
  • Ensure safe conditions for customers and associates
  • Complete tasks assigned by store management
  • Follow corporate standards, policies and procedures

Qualifications

  • Ability to work with little or no supervision
  • Availability to work all days/shifts including nights, weekends, and holidays
  • Strong customer service skills
  • Detail oriented
  • Relationship building skills
  • Good communication skills
  • Must have a High School diploma or equivalent
  • Must have reliable transportation
  • Ability to multitask
  • Ability to regularly lift 10 pounds and occasionally lift 25 pounds
  • Prior food service and/or customer service retail experience
  • Ability to direct others.


Benefits

  • Full Time Position
  • Competitive Health Benefits
  • Paid Time Off
  • Flexible scheduling
  • Professional Growth
  • Company Discounts
  • Competitive starting wage
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Neon Marketplace Quincy

465 Washington St

Quincy, MA 02169

Neon Marketplace Quincy

Concession

At Neon Marketplace, our vision is to dynamically change the perception of a convenience store to that of a food destination where friendly associates provide premium products at bright, clean, and technology driven stores. At Neon marketplace you will find amazing people serving delicious indulgences, and we just so happen to provide fuel and EV charging. Our goal is to provide a first-rate customer experience that will help keep our customers moving forward but will always keep them coming back.

Values: Doing the right thing

  • Being humble, kind and approachable
  • Hiring, developing and retaining the best people
  • Showing discretionary effort
  • Thinking creatively

We are in your communities coming together, sharing together, working together and succeeding together.

Benefits:

  • Competitive wages
  • Medical
  • Dental
  • Vision
  • 401k
  • Identify theft
  • Paid time off
  • Sick Days
  • Employee Referral program
  • Career Growth

Inclusive Environment:

Neon Marketplace supports a culture around diversity & Inclusion, all of us at Neon have the ability to promote a culture of acceptance and Inclusion. We emphasis on equality in the workplace which means that we don't just focus on saying the right words. It means that everyone is paid fairly , given equal opportunities for advancement and new roles, and they feel safe and secure being their true selves at work each and every day.

 Opportunities:

Here at Neon we are invested in YOU first, our people are the most valuable asset to our company. Each and every member of our team will be invested in your future. We encourage our associates to share ideas and think creatively. Lets help each other, lets learn from one another and lets GROW together.