Job Overview

Neon Marketplace is a fast-growing company comprised of locations that serve made to order premium quality food and beverages while also providing a vast convenience store and fuel offerings. The environment is fast paced and requires a hands on, self-motivated customer focused team member who is passionate about great customer service. The Team Supervisor creates a positive culture, is self-motivated, and delegates effectively to deliver amazing customer service, prepare food and beverages, ring the register, housekeeping, and other related responsibilities.

Duties and Responsibilities

• Train, coach and motivate team members
• Greet customers and provide an incredible customer service experience
• Resolve customer experience opportunities
• Execute policy, procedure, and standards
• Perform management functions as it relates to inventory, cash management, asset management and vendor relationships
• Prepare high quality food and beverage items focusing on speed, quality, accuracy, and safety
• Complete customer transactions accurately and efficiently ensuring compliance to age restricted regulations such as lottery, tobacco, and alcohol
• Maintain a world class standard of cleanliness throughout the interior and exterior of the store
• Lead team deployment while having the ability to change stations between register, beverage, food service, and facilities throughout the shift
• Stock and refill products
• Fulfill food safety standards including product coding, temperature monitoring, rotation, cleanliness and hygiene
• Ensure safe conditions for customers and associates
• Complete tasks assigned by store management
• Follow corporate standards, policies and procedures

Qualifications

• Ability to work with little or no supervision
• Availability to work all days/shifts including nights, weekends, and holidays
• Strong customer service skills
• Detail oriented
• Relationship building skills
• Good communication skills
• Must have a High School diploma or equivalent
• Must have reliable transportation
• Ability to multitask
• Ability to regularly lift 10 pounds and occasionally lift 25 pounds
• Prior food service and/or customer service retail experience
• Ability to direct others.

Benefits

• Full Time Position
• Competitive Health Benefits
• Paid Time Off
• Flexible scheduling
• Professional Growth
• Company Discounts
• Competitive starting wage