Team Supervisor

Neon Marketplace Quincy
Quincy, MA

posted September 25, 2023

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Job Overview

Neon Marketplace is a fast-growing company comprised of locations that serve made to order premium quality food and beverages while also providing a vast convenience store and fuel offerings. The environment is fast paced and requires a hands on, self-motivated customer focused team member who is passionate about great customer service. The Team Supervisor creates a positive culture, is self-motivated, and delegates effectively to deliver amazing customer service, prepare food and beverages, ring the register, housekeeping, and other related responsibilities.

Duties and Responsibilities

  • Train, coach and motivate team members
  • Greet customers and provide an incredible customer service experience
  • Resolve customer experience opportunities
  • Execute policy, procedure, and standards
  • Perform management functions as it relates to inventory, cash management, asset management and vendor relationships
  • Prepare high quality food and beverage items focusing on speed, quality, accuracy, and safety
  • Complete customer transactions accurately and efficiently ensuring compliance to age restricted regulations such as lottery, tobacco, and alcohol
  • Maintain a world class standard of cleanliness throughout the interior and exterior of the store
  • Lead team deployment while having the ability to change stations between register, beverage, food service, and facilities throughout the shift
  • Stock and refill products
  • Fulfill food safety standards including product coding, temperature monitoring, rotation, cleanliness and hygiene
  • Ensure safe conditions for customers and associates
  • Complete tasks assigned by store management
  • Follow corporate standards, policies and procedures


  • Ability to work with little or no supervision
  • Availability to work all days/shifts including nights, weekends, and holidays
  • Strong customer service skills
  • Detail oriented
  • Relationship building skills
  • Good communication skills
  • Must have a High School diploma or equivalent
  • Must have reliable transportation
  • Ability to multitask
  • Ability to regularly lift 10 pounds and occasionally lift 25 pounds
  • Prior food service and/or customer service retail experience
  • Ability to direct others.


  • Full Time Position
  • Competitive Health Benefits
  • Paid Time Off
  • Flexible scheduling
  • Professional Growth
  • Company Discounts
  • Competitive starting wage
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