Posted September 12, 2022
Have fun while you prepare yourself to success in the Sales Department!
POSITION SUMMARY The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
The Sales Administrative Assistant provides administrative support for the Sales staff including greeting visitors, answering the telephone, gathering data and compiling reports, maintaining files and preparing correspondence. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Perform a wide variety of administrative assignments which are sometimes confidential in nature.
•Operate a computer to enter data, draft, edit, revise and print letters, reports and other documents.
•Operate a photocopy, fax and other office equipment.
•Greet and direct visitors and answer, screen and route phone calls.
•Sort, screen, and distribute incoming mail.
•Resolve routine administrative problems and answer basic inquiries.
•Establish, maintain and update files, records and other documents.
•Arrange and schedule meetings, travel, interviews and appointments.
•On time and at work when scheduled.
•Attend department meetings as scheduled.
•Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
•Report any incidents of guest dissatisfaction or other matters of significance to management so that corrective measures may be taken.
•Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager before leaving work area.
•Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
•Any other tasks / duties as requested by management.
890 Elkridge Landing Road
Linthicum, MD 21090
Telephone (410) 859-8400
260 Room Hotel
The newly renovated DoubleTree by Hilton Baltimore - BWI Airport boasts a new lobby and a fully refurbished bar and restaurant. Our hotel is located in an office park, convenient to businesses in Baltimore, Maryland and Washington, DC.
Guests can begin their visit with our signature warm Chocolate Chip Cookie. In each guest room guests will find a luxurious Sweet Dreams® bed, a spacious work area, 37-inch HDTV and complimentary WiFi. After a good night's sleep, we invite our guests to start their day with our Wake Up DoubleTree Breakfast™. We also have Eden’s Landing restaurant to sample American dishes with a regional twist for breakfast, lunch and dinner or to relax with a cocktail and an appetizer.
We are ready to host a business meeting, wedding or special event in our 10,000 sq. ft. conference center. Our experienced catering and banquet staff provide the perfect setting for any occasion. Our 24-hour business center, A/V support and complimentary WiFi in public areas help ensure a successful event.