Catering Sales Manager

Catering Sales Manager

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Posted November 24, 2021

“Are you passionate about the guest experience? At Renaissance, we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting.”

At TPG Hotels & Resorts we are driven to deliver superior brand quality, value and service to our guests and owners.

You'll want to work here

People are our greatest assets. TPG Hotels & Resorts is proud of its ability to recruit, train and retain the best hospitality personnel in the business. Nationwide, TPG-managed properties are recognized as great places to work and build a career.

The Catering Sales Manager is responsible for representing the company to customers, the public, and other external sources. Responsible for the development and performance of all sales activities in assigned market. Listen to customer needs, analyze this information and create tailored proposals. Impress customers with tailored proposals, quality and timely service in a pleasant and friendly manner. 

Essential Functions:      

  • Representative of the Company – As the representative of the Company and hotel, professionally approach and communicate with current and prospective customers. Convey a strong belief in the hotel and confidently discuss hotel features, services and advantages.  
  • Research, Identification & Sales Development – Research and understand demand generators, new business sources, the internet as a prospecting tool, community involvement and networking. Research competing hotels and identify sales strategies.  
  • Account Management - Develop and maintain constructive and cooperative working relationships with customers and others in the course of their event planning.  Deliver a high level of customer service with key decision makers, solve customer problems, meet commitments, seek customer input and anticipate customer needs. 

Skills and Abilities:  

  • Effective listening, verbal, written, negotiation and closing skills. 
  • Ability to assess customer needs, understand market dynamics and prepare presentations/proposals tailored for individual customers
  • Ability to meet/exceed expectations for prospecting calls, appointments, presentations, proposals and closes
  • Strong professionalism, diplomacy, selling skills and work habits
  • Ability to remain positive, resourceful and improvise while working in a fast-paced environment 

EEO / VET / DISABLED

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Renaissance Providence Downtown Hotel

5 Avenue of the Arts

Providence, RI 02903

Telephone (401) 919-5000

Renaissance Providence Downtown Hotel

272 Room Hotel

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Our building, once a Masonic Temple dating back to the 1920s, offers a unique blend of historic architecture and modern amenities. Travelers will delight in easy access to Brown University, Providence College and the Providence Performing Arts Center. When guests are ready to retire, they can unwind in upscale rooms and suites. We offer sophisticated décor, complimentary Wi-Fi and flat-screen TVs for ultimate relaxation. Guests can order a meal to their door with our convenient room service, or enjoy a meal at Public Kitchen & Bar, serving delicious American cuisine and refreshing cocktails. Guests who need to host an event can utilize our nine sleek venues, catering options and planning services. We can accommodate business conventions and social celebrations of up to 500. Active travelers can enjoy a heart-pumping workout in our 24-hour fitness center.