Job Overview

Neon Marketplace is a fast-growing company comprised of locations that serve made to order premium quality food and beverages while also providing a vast convenience store and fuel offer.    The environment is fast paced and requires a hands on, self-motivated, customer focused team member who is passionate about great customer service.  The Team Supervisor creates a positive culture, is self-motivated, and delegates effectively to deliver amazing customer service, prepare food and beverages, ring the register, housekeeping, and other related responsibilities.

Job Duties

• Train, coach, and motivate team members
• Greet customers and provide an incredible customer service experience
• Resolve customer experience opportunities
• Execute policy, procedure, and standards
• Perform management functions as it relates to inventory, cash management, asset management, and vendor relationships
• Prepare high quality food and beverage items focusing on speed, quality, accuracy, and safety
• Complete customer transactions accurately and efficiently ensuring compliance to age restricted regulations such as tobacco, lottery, and alcohol
• Maintain a world class standard of cleanliness throughout the interior and exterior of the store
• Lead team deployment while having the ability to change stations between register, beverage, foodservice, and facilities throughout the shift
• Stock and refill products
• Fulfill food safety standards including product coding, temperature monitoring, rotation, cleanliness, and hygiene
• Ensure safe conditions for customers and associates
• Complete tasks assigned by Store Management
• Follow corporate standards, policies, and procedures

Essential Qualities

• Ability to work with little or no supervision
• Availability to work all days/shifts including nights, weekends, and holidays
• Strong customer service skills
• Detail oriented
• Relationship building skills
• Good communication skills

Basic Qualities

• Must be 18 years of age or older
• Must have reliable transportation
• Ability to multi-task
• Ability to regularly lift 10 pounds and occasionally lift 25 pounds
• Prior food service and/or customer service experience preferred
• Ability to direct others

Benefits

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• 401(k)
• Flexible Spending Accounts
• Vacation, sick Time and Holidays
• AMAZING DISCOUNTS