Team Supervisor

Neon Marketplace
Portsmouth, RI

Posted May 5, 2021


Team Supervisor

Job Overview

Neon Marketplace is a fast-growing company comprised of locations that serve made to order premium quality food and beverages while also providing a vast convenience store and fuel offer.    The environment is fast paced and requires a hands on, self-motivated, customer focused team member who is passionate about great customer service.  The Team Supervisor creates a positive culture, is self-motivated, and delegates effectively to deliver amazing customer service, prepare food and beverages, ring the register, housekeeping, and other related responsibilities.

Job Duties

  • Train, coach, and motivate team members
  • Greet customers and provide an incredible customer service experience
  • Resolve customer experience opportunities
  • Execute policy, procedure, and standards
  • Perform management functions as it relates to inventory, cash management, asset management, and vendor relationships
  • Prepare high quality food and beverage items focusing on speed, quality, accuracy, and safety
  • Complete customer transactions accurately and efficiently ensuring compliance to age restricted regulations such as tobacco, lottery, and alcohol
  • Maintain a world class standard of cleanliness throughout the interior and exterior of the store
  • Lead team deployment while having the ability to change stations between register, beverage, foodservice, and facilities throughout the shift
  • Stock and refill products
  • Fulfill food safety standards including product coding, temperature monitoring, rotation, cleanliness, and hygiene
  • Ensure safe conditions for customers and associates
  • Complete tasks assigned by Store Management
  • Follow corporate standards, policies, and procedures


Essential Qualities

  • Ability to work with little or no supervision
  • Availability to work all days/shifts including nights, weekends, and holidays
  • Strong customer service skills
  • Detail oriented
  • Relationship building skills
  • Good communication skills

Basic Qualities

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Ability to multi-task
  • Ability to regularly lift 10 pounds and occasionally lift 25 pounds
  • Prior food service and/or customer service experience preferred
  • Ability to direct others


  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Identity Theft Protection
  • 401(k)
  • Flexible Spending Accounts
  • Vacation, sick Time and Holidays

Neon Marketplace

3302 East Main Road

Portsmouth, RI 02871

Neon Marketplace


About the company


Neon Marketplace caters to today’s modern traveler by delivering a uniquely refreshing and stylish experience designed to create a sense of community and consumer loyalty. Neon redefines convenience by curating a wide variety of gourmet coffees and breakfast options, hot and cold fresh-made sandwiches, as well as prepackaged fresh salads and healthy food selections. Neon also offers premium-quality fuels and, in many locations, the most technologically advanced self-service exterior vehicle washing experience available in the industry today.

Our well-lit convenience centers are located in areas where the ‘C-Store’ client is currently under served and in areas where growing populations and/or business growth has resulted in increased vehicular traffic and consumer demand.

Neon Marketplace is a proprietary brand of Procaccianti Companies, one of the nation’s leading private real estate investment and services firms with more than six decades of experience owning and operating retail, hospitality, commercial and other forms of investment real estate.