Front Desk Agent

Doubletree Resort by Hilton Paradise Valley - Scottsdale
Scottsdale, AZ

Posted January 22, 2019

Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel . Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.

Front Desk Agent

Job overview

Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.

Requirements

  • Local applicants will be considered first.
  • Must be willing to work a variety of day/night and weekend shifts.
  • Must be able to work independently.
  • Requires strong organizational skills.
  • Able to be on your feet for long periods of time.
  • Excellent people skills.
  • Must meet grooming standards.
  • We provide a substance free environment. Substance testing is mandatory.
  • Meet/exceed customer expectations.
  • Computer experience strongly desired.
  • Must meet or exceed the team expectations.
  • An energetic personality.
Educational Requirements:
  • High School degree or equivalent.

Benefits

  • Paid Vacation/Paid Leave
  • Medical Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Vision Insurance
  • Free Parking
  • Meals
  • Employee Funded 401-k
  • Company Hotel Travel Discounts
  • Club Membership

Doubletree Resort by Hilton Paradise Valley - Scottsdale

378 Room Resort

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

At A Glance

Located minutes from downtown Scottsdale, Arizona and 12 miles from Phoenix Sky Harbor International Airport, DoubleTree Resort by Hilton Paradise Valley – Scottsdale offers a warm welcome and comfortable stay in tranquil surroundings. Visitors love to relax on our beautifully landscaped property surrounded by lavish courtyards, cacti and palm trees.

Guests can enjoy a range of amenities at our resort without any resort fees. They can swim in one of our two outdoor pools, work out in the health club or enjoy a game of tennis or basketball. Our Scottsdale, AZ hotel offers a prime location in the heart of the city. Just steps from the hotel are great dining, nightlife and shopping options in Old Town. 

With a range of function rooms including intimate boardrooms and grand ballrooms, we are a great choice amongst Scottsdale, AZ hotels to host any meeting, corporate getaway, or wedding.