Posted May 16, 2019
We are currently seeking exceptional candidates to join our service team. We are searching for friendly, energetic, highly motivated individuals who will thrive in a fast-paced, team-oriented environment. Apply Today!
The Hilton Garden Inn Providence is seeking a Room Attendant for our hotel's Housekeeping Department.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
The Room Attendant cleans and supplies guest rooms and related areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and Abilities:Ability to understand and provide friendly guest service. Ability to understand and comply with proper cleaning techniques, procedures and brand standards. Ability to operate a vacuum, mop and properly use cleaning equipment and supplies. Ability to timely complete assigned rooms, organize housekeeping cart. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a clock radio, lamp, coffee maker, phone, TV and other guest room equipment.Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.Working Conditions & Physical Effort:Physical work is a primary part of job. Work is normally performed in an interior hotel environment with cleaning supplies, equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.
We offer an array of company sponsored and voluntary benefits to full and part time team members! We believe that taking care of our team members is a top priority, and because of this, we work diligently to provide you with the best benefits available!
Full time (30 hours/week) team members are eligible for:
137 Room Hotel
Industrial meets nautical at our Hilton Garden Inn Providence. As the only waterfront hotel in the Providence area, we offer rooms with stunning harbor views as well as convenience to water activities. Located on the trendy East Side of the city, visitors will find plenty of dining and shopping options on Wickenden Street, within walking distance of our property. We also offer a complimentary shuttle to downtown and surrounding areas.
Guests can start their day with your choice of a delicious breakfast options at our on-site restaurant or grab something to go from our Pavilion Pantry, open 24-hours. We invite guests to sip their morning coffee on the outdoor patio with soft seating and waterfront views.
Our rooms are designed with traveler's needs in mind. From the plush hypoallergenic pillows to evening room service, 49-inch HDTVs and complimentary WiFi, we cover it all.
We are ready to host events at our Providence hotel in the flexible 1,052 sq. ft. of meeting space with on-site catering and A/V equipment available.
Hilton Garden Inn Providence
220 India Street
TPG Hotels & Resorts